Cookie Policy

: Protecting you online

What are cookies?

A "cookie" is a small piece of information which is stored on your browser when you visit a website. They recognise your device as you move between pages and can be used from maintaining secure logins to remembering you when you next visit the website. Certain cookies are owned by the website you are viewing ('first-party' cookies) and others are supplied by an independent company ('third-party' cookies).

Meeting EU Legislation on Cookies

Following the European Union's revised e-Privacy Directive and to make sure we are protecting our customers' interests, we have updated our cookie policy to be compliant with UK law and will continue to monitor and revise based on industry best practice guidelines.

Cookies and how to update your settings

There are four different categories of cookies as determined by the International Chamber of Commerce. These are::

Strictly necessary

To find out about modifying your cookie settings then visit

Where and how we use them:


These cookies are necessary and allow us to improve your journey and experience on our site. This information is aggregated and anonymous and provides us with key statistics on how customers are interacting with our site. This includes:

Helping us to improve website performance.
Helping you find the products and information you want.
Trialling new content and ensuring consistency across the site.

Performance – First-Party

Cookie Name




2 years

Google Analytics.
To identify unique visitors to our site. Each unique browser that visits a page on our site is provided with a unique ID via the __utma cookie.


30 mins of inactivity

Google Analytics.
Two cookies are used to establish a session:

  • __utmb
  • __utmc


Browser Session

Google Analytics.
Two cookies are used to establish a session:

  • __utmb
  • __utmc


6 months

Google Analytics.
To track traffic sources and navigation. When visitors reach our site via a search engine result, a direct link, or an ad that links to our page, Google Analytics stores the type of referral information in a cookie.


We do not use Strictly necessary, functional and targeting cookies. However, we think it's important that you know what they do and how they are categorised.


Strictly necessary

These cookies are used on sites where they may be online shopping or functionality that requires the user to interact with the site as part of a transaction or online account. If these cookies were disabled then the user simply would not be able to use the site. As such, they are an essential part of the site's operation.


These cookies are optional and allow us to remember your website settings. These include:

- Remembering your preferences on the site.
- Allowing chat support.


These cookies are optional and are used to personalise adverts based on your browsing experience. This includes:

- Running campaigns that are relevant to you.
- Monitoring how often you see adverts so you don't get shown the same advert twice.
- Measuring how marketing campaigns have performed.

More information about cookies

International Chamber of Commerce United Kingdom
Internet Advertising Bureau
All about Cookies

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